Overview
The Edge Sports & Arts Academy (“we,” “us,” “our”) operates SMS/text message marketing to provide updates, promotions, and information about classes, events, and programs. This policy explains how we collect, use, and share phone numbers and related information for SMS messages, and how Mailchimp is used as our messaging service provider.

Information We Collect

Phone number and contact name (when provided).
SMS opt-in status and timestamps.
Message interaction data (e.g., delivery status, responses).
Other contact details you voluntarily provide (email, postal address) if applicable.
How We Collect Information
Through forms on our website or in-person sign-ups where you expressly opt in to receive SMS messages.
By texting a short code or keyword to opt in.
Via integrations with third-party services (e.g., Mailchimp) when you sign up for communications.
Purposes for Using Your Information We use your phone number and related data to:
Send SMS marketing and promotional messages about classes, events, schedule changes, and special offers.
Send transactional messages relevant to your registration or account (e.g., confirmations, reminders).
Improve and personalize communications and service delivery.
Comply with legal or safety obligations when necessary.
Consent and Opt-In
By providing your phone number and opting in, you consent to receive SMS messages from The Edge Sports & Arts Academy. Consent is not a condition of purchase. Message frequency may vary. Standard message and data rates may apply.

How to Opt-Out / Stop Messages
You may opt out at any time by replying STOP to any SMS message, or by contacting us at [email address] or [phone number]. After you reply STOP, we will send a confirmation message and you will no longer receive marketing SMS. For help, reply HELP or contact [email address] or [phone number].

Using Mailchimp
We use Mailchimp to send SMS and manage subscriber lists. Mailchimp acts as a service provider (data processor). For information on how Mailchimp processes data, visit: https://mailchimp.com/legal/privacy/. By subscribing you agree that your information may be transferred to and processed by Mailchimp in accordance with their policies.

Message Timing & Carrier Information
Messages may be sent between [start time] and [end time] local time. Message delivery is subject to your carrier’s capabilities; carriers are not responsible for content. You may incur standard message and data rates from your carrier.

Data Retention
We retain your phone number and SMS consent record while you remain subscribed and for as long as needed for our legitimate business or legal purposes. If you opt out, we may retain a suppressed record to prevent inadvertent re-subscription.

Sharing & Disclosure
We will not sell your phone number. We may share data with:

Service providers (e.g., Mailchimp) who process data on our behalf.
Legal or government authorities when required by law.
Security
We implement administrative, technical, and physical safeguards to protect your information. While we take reasonable measures, no security system is fully secure; we cannot guarantee absolute protection.

Children’s Privacy
We do not knowingly collect phone numbers from children under 13 (or the applicable minimum age in your jurisdiction) for SMS marketing. If you believe a child under the applicable age provided information, contact us to have it removed.

International Transfers
If data is transferred outside your country (including to service providers in the U.S.), it may be subject to different privacy laws. We take reasonable steps to protect your data in accordance with applicable law.

Your Rights (where applicable)
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, or to lodge a complaint with a data protection authority. To exercise rights, contact us at the details below.

Changes to This Policy
We may update this policy. We will post changes here with an updated “Last updated” date. Continued use of our SMS services after changes constitutes acceptance of the updated policy.

Contact Us
If you have questions, requests, or concerns, contact:
The Edge Sports & Arts Academy
Email: [Marketing@theedgetwinsburg.org]
Phone: [330-487-0452]
Address: [9550 Ravenna Rd. Twinsburg, OH 44087]